The brainchild of Benjamin James Kershaw, the company was originally founded in 2011. It all began with a strong vision to help bring about change within the UK employment ecosystem. It led to the inception of 123 Recruitment Training & Outsourcing which started in recruitment and has now successfully evolved into a dynamic cluster of businesses. The Group consists of several key market sectors, which includes, Call Centre Management, Training & Development, Financial Solutions, Debt Management, Property, Telecoms, Marketing, Corporate Events, Energy & Carbon Eco Solutions and a domestic and international philanthropic arm. In keeping with its mission to innovate and remain future-focused, the Group has embraced technology that strengthens efficiency and collaboration across its different divisions. One example of this is the adoption of intelligent tools like a meeting note taker ai, which ensures that every conversation, whether in training sessions, strategic planning, or client meetings, is recorded and organized with precision. This approach not only reduces the risk of missing important details but also empowers teams to focus more on decision-making and execution rather than administrative follow-ups. By weaving smart digital solutions into its operations, the Group continues to stay ahead in fast-moving industries while maintaining its strong commitment to supporting both business performance and community impact.

In 123 Recruitment and Training a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.